Return Policy A Cash Register Receipt Must Accompany All Returns! Books must be returned within two weeks after the beginning of the Fall and Spring Terms; within the first week of classes for Summer A and Summer B Terms. Cash refunds are not permitted for credit card, check or student financial aid purchases. New textbooks must be returned in NEW condition. Bookstore management reserves the right to determine the value of returned items based on salability and condition. Shrink wrapped books must be intact and unopened in order to receive a full refund. Defective books should be returned immediately for replacement with a receipt. Books containing access codes must be returned with the codes unopened.